What is Outsourcing? Outsourcing is the contracting out to firms for goods and services that you can’t or don’t want to provide yourself.

Why Outsource? In most small and medium sized businesses, the IT Department is the worse managed department in the company. The reasons for this are as follows:

• No IT Department because the cost of a dedicated IT Department is too high.
• Acquiring the skill, knowledge and experience to run an IT Department is too great for the people available for the task.
• Employee turnover in a knowledge based industry is extremely costly. Frequently, all the knowledge about IT resides with 1 or 2 people.
• Senior and middle managers tend to know nothing about what a world class IT Department looks like.
• The value of the IT resources is undervalued or misunderstood.
• The person running the IT department is doing it because nobody else wants to do it.

Should you outsource your IT Department to one company? The answer is an emphatic YES! Here’s why. The knowledge gained in managing an IT Department is cumulative. The more familiarity Dolphin Technical Services Ltd has with the IT resources under management, the better the decisions affecting the IT resources will be. Managing an IT department or any other group of assets (including the business for that matter) is a series of compromises. To make the best overall plan for managing your IT resources, we need a time frame within to work (ie. short term vs long term), financial resources available and we need to know the overall needs of the organization for data availability plus any future IT needs. Add to this the enhansed communication between Dolphin Technical Services Ltd and management that only time can develop and you can see that there are significant benefits that accrue to the your company by outsourcing to one firm. Please see the services we offer.